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Possible lead quality issue
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Customer - Not scheduled yet
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Service address Show map -
Lead source Thumbtack
Lead cost -
What they need
Lead details
Travel preferences
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Message sounds and notifications

Choose how you are told about new messages. A chat you muted stays quiet, except for a tag.

Message sounds Play a sound when a new message arrives in a chat you have not muted. A tag always plays its own sound, even in a muted chat.
Thumbtack chats Your sound for Thumbtack leads. Only you hear it.
Team chats Your sound for groups, direct messages and company chats. Only you hear it.
Visual badge Shows the Inbox unread counter on the appbar tab
Browser notifications Desktop notification when HT OS is in the background or closed

Thumbtack connection

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Reply polling Catches customer replies on existing Thumbtack leads (Thumbtack has no reply webhook). New leads always come in regardless; this turns back on automatically the moment one arrives.

Sound for this chat

Only you hear this choice. A tag always plays its own sound.

Your message sounds are off, so you will not hear this when messages arrive.

Message info

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Group info

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